INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of laser engraving machines do you offer?

We offer a diverse range of laser engraving machines, including desktop models suitable for hobbyists and small businesses, as well as industrial - grade machines for large - scale production. Our machines vary in terms of power, engraving area, and features to meet different customer needs.

Is it difficult to operate your laser engraving machines?

Not at all. Our machines are designed with user - friendliness in mind. They come with intuitive interfaces and detailed user manuals. Additionally, we offer online tutorials and customer support to help you get started quickly. Even if you have no prior experience with laser engraving, you'll be able to operate our machines with ease.

What materials can your laser engraving machines work with?

Our machines can engrave on a wide variety of materials, including wood, acrylic, leather, paper, cardboard, and some types of metal. However, the specific materials that can be engraved may vary depending on the model of the machine. Please refer to the product specifications for detailed information.

What kind of support do you offer for your laser engraving machines?

We offer comprehensive support for our laser engraving machines. This includes pre - sales advice, technical support during the operation of the machine, and after - sales service. If you encounter any problems with your machine, you can contact our support team via email at [email protected]. We also offer online resources such as FAQs, tutorials, and user forums to help you solve common issues.

How long does it take to receive my laser engraving machine after placing an order?
Shipping times vary depending on your location and the shipping method you choose. Generally, orders are processed within 1 - 3 business days, and shipping can take anywhere from 3 - 10 business days, depending on the destination.
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